Feetures FAQs – feetures Australia

Feetures FAQs

What's the difference between Elite and High Performance?

Our Elite lineup is our most technically advanced sock line, featuring Targeted Compression where your foot needs it most. Our Anatomical Design (left/right) conforms to your individual foot for unparalleled fit. Comes in 3 cushion weights.

Our High Performance lineup is a more traditional sock line, featuring a power band of lycra designed to contour the individual shape of your foot. Comes in 2 cushion weights.

 

Which cushion level should I choose?

Ultra Light - Super thin and extra breathable
Light Cushion - Cushion comfort without the bulk
Max Cushion - Extra Cushioning for Max Comfort

 

How should I care for my Feetures?

Machine wash cold. Tumble dry low. No bleach or fabric softeners. For best results, wash inside out.

 

What kind of Feetures do I have?

Are your current Feetures Right/Left specific? All of our Elite socks are anatomically correct so if they have an R and an L on the toe they are Elite.

High Performance socks are not anatomically correct.

Once you establish if they are right/left specific its simply a matter of determining the cushion and fabric.

Need more assistance? Snap a picture of your current pair and send it to sale@feetures.com.au and someone will assist you as quickly as possible.

 

I don't see the Everyday No Show socks or the cushion weight that I purchased. Where can I find these?

Our Everyday No Shows have had a little name upgrade - they are now the Everyday Invisible! It's the same product that you know and love, just a new, fresh look!

Are you looking for High Performance or Merino Cushion? Good news - we still have the fit you love! These have been updated to High Performance Max Cushion and Merino Max Cushion. This is the same fit and structure as always, just a name change. If you have any questions about your past orders, feel free to email us at sales@feetures.com.au and someone will assist you as soon as possible.

 

What size should I order?

Feetures socks begin with a technical advantage that provides a unique fit and feel unlike any other sock. Our socks are designed to fit snug in order to help prevent bunching or pinching and reduce the risk of blisters. Please use the sizing chart below as a guide. If you are in between sizes we generally suggest you go up to the bigger size for maximum comfort.

Feetures socks begin with a technical advantage that provides a unique fit and feel unlike any other sock. Our socks are designed to fit snug in order to help prevent bunching or pinching and reduce the risk of blisters. Please use the sizing chart below as a guide. If you are in between sizes we generally suggest you go up to the bigger size for maximum comfort.

 

Why is my discount code saying it cannot be applied?

Only one coupon may be applied to an order. If you are shopping a flash sale, sitewide sale, or promotion, you will be unable to apply an additional discount code to your order. Having another issue with your discount code? Email us at sales@feetures.com.au and someone will assist you as quickly as possible.

 

I ordered recently, but there is a sale now. Can the sale price be retroactively applied?

We apologize for this inconvenience, our pricing will differ from different promotions, so we are not able to issue a refund for the difference. We reserve the right to change the promotion at any time with our sole discretion. Thank you for your understanding and support.